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How to Contact Betway Customer Support?

DISCLAIMER: Betway does no longer accept new Indian players starting from October 2023. We recommend signing up with 22Bet instead.

Betway is one of the best betting sites around the world. If you love to bet on various kinds of sports and love playing casino games, you'll find lots of different ways to do it here.

Betway India focuses on giving you a great time, but sometimes there might be small problems with the website. If that happens, don't worry! You can talk to the Betway support team for help.

This page has everything you need to know about how to get help from Betway's support team.

Available Customer Support Channels

If you ever need help from Betway, you can easily reach out to their customer support. You have a few options: you can chat with them online, send them an email, or give them a call on the phone. The customer support team is there to assist you all day and all night, 24/7.

They can talk to you in Hindi, English, Bangla, or Telugu, so you can choose the language you're most comfortable with. When you use the online live chat, you'll usually get a response in around 5 to 30 minutes.

Here is how you can reach bookmaker's customer support:

  • Live Chat
  • Help section
  • Email: [email protected]
  • Phone: 0044808238984
  • Twitter / X: @Betway_India
  • Telegram: @BetwayChannel

The easiest way to ask your questions is through the live chat. This is available all day and night, 24/7. When you go to Betway's official website, you'll see the live chat option under Support. Just click on it, and you'll start talking to one of the people who can help you.

If you want to make sure all your questions are answered clearly, you can also use email. You can write down all the details of your query. Plus, if you have any documents that might help explain things, you can send them as attachments. This can make it easier for them to understand what you need. Just remember, you can email them at [email protected]. When you write to them, it's a good idea to include your username every time you talk to them.

In addition to this, they have various social media platforms such as Twitter or X, and Telegram. You can even drop your queries there and someone will surely assist you to solve your problems.

Lastly, you can find a lot of answers to general questions in the Help section of Betway. If you are looking for answers regarding deposits, withdrawals and others, you can also check out our dedicated pages below.

Opening Hours

You can use Live Chat anytime you want, day or night. It's always open and ready to help, even if it's late or early in the morning.

To start a Live Chat, you have two choices. If you're wondering about taking your money out, click on “Withdrawal”. If you have a different question, click on “General”. When you click, a little window will pop up, and they'll ask for your name. The customer support is pretty quick to reply, usually within 5 minutes.

If you send an email to get in touch with customer service, keep in mind that it might take a while for them to get back to you. So, you have to be patient while expecting a reply via e-mail.

Meanwhile, when it comes to phone contact, expect the calls to be answered within 5-10 minutes at any given point in time. Be rest assured, the customer support at Betway is polite and very helpful.

Response Times

Betway promises to get back to your questions as quickly as they can. Through Live Chat, you can expect an average response time of about five minutes, and you'll be chatting with a real person, not a bot.

If you're using email, it might take around 24 to 72 hours to get an answer to your questions. When it comes to phone calls, Betway's customer support is also fast – they usually answer your calls within 10 minutes.

Available Languages

The main language for Betway is English, but you can change the language on the website. Read our page on changing personal details on Betway to find out how to change the language.

And don't worry, you can also talk to customer support in different languages. Betway makes it easy and handy as you can choose to chat live or call for help through the language you are comfortable in.

Betway offers customer support in over 12 languages, including Hindi, Irish, Danish, Spanish, German, Italian, French, and more.

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