<\/i> Contact Customer Support<\/a><\/div>\nArguably, the best option to reach out with your query is live chat, which is accessible 24\/7. On the official company website, you can find the live chat option on the bottom-right, clicking which will connect you with one of the active customer support members. You can type your query in the blank section for it to be answered in real-time.<\/p>\n
Alternatively, you can send them an email on the above mentioned address. It is essential to be descriptive here. Make sure that you add as many proofs as possible of the issue that you are facing. This can contain screenshots of the problem, a step-by-step explanation, etc. This will help the professionals to get a good understanding of the issue, allowing them to respond with an accurate solution.<\/p>\n
It is noteworthy that the operator has dedicated teams and email IDs to address user queries. These email IDs are shared below:<\/p>\n
\n- General query<\/strong>: info-en@1xbet-team.com<\/li>\n
- Finance query<\/strong>: accounting@1xbet-team.com<\/li>\n
- Security department<\/strong>: security-en@1xbet-team.com<\/li>\n
- Public relations and advertising<\/strong>: marketing@1xbet-team.com<\/li>\n
- Partnership queries<\/strong> (online): b2b@1xbet-team.com<\/li>\n
- Partnership queries<\/strong> (betting): dealer@1xbet-team.com<\/li>\n<\/ul>\n
Although contacting via phone can add a personal touch, it is advisable to keep it as a last resort or for a time when you require assistance in the shortest possible time. Issues under such a situation may be connectivity problems or being unable to place bets during a live game. The phone numbers provided above are not toll-free, so you will face standard phone charges.<\/p>\n
FAQs address the most basic questions that you might have regarding the services provided by 1xBet. Make sure that you go through this section before opting for any other communication channel, as you may find the answers there.<\/p>\n
Opening Hours<\/h3>\n
Unfortunately, there are no distinguished hours displayed on the official site of 1xBet. The chat service offered by the operator on its website is probably the best medium to approach in situations wherein you require immediate assistance, as it is available around-the-clock. With the live chat feature you often get a response within 10 to 15 minutes.<\/p>\n
You can certainly send an email describing your issue in detail, but you cannot expect immediate assistance, as the professionals will review it and provide a suitable answer as soon as possible. They usually come back to you within 24 hours.<\/p>\n
Response Times of 1xBet Customer Support<\/h3>\n
The professionals guarantee to revert to your queries as soon as possible, and they manage to revert within 24 hours. If you are in search of immediate solutions, the best option is to approach them through the chat service on the website. All you have to do is type in your query and a 1xBet customer support employee will actively respond seeking more information about the issue you are facing.<\/p>\n
See to it that you are detailed about the issue in order to receive a quick response. You can also email the experts, but again, that will take up to 24 hours before you get an answer. A phone call is much quicker, but it is best advised to be used when you need urgent assistance.<\/p>\n\n
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